Reviews

I had a great experience at Herzig Ottawa for ICL surgery. On surgery day, staff were great! Shout out to Daniella for keeping my nerves calm and Dr. Baig did an exceptional job! The entire experience was smooth, I had no pain and no post-surgery complications. I highly recommend him!

A smooth operation from start to finish!

OMG !! I am so amazed when I first went there, I was nervous!! They were very welcoming and didnt judge at all. Very professional and very courteous. They were able to schedule me in within 3 weeks. Very painless, very calming and very professional.I will be back to do my second eye for sure !!

I had an extremely favorable experience at Herzig Ottawa for cataract surgery. Staff are exemplary and Dr. Baig did an excellent job perfecting my vision. I experienced no pain and no after-surgery complications. Highly recommended!

As someone who has struggled with a deep-seated fear of anything involving eyes, the thought of laser eye surgery was absolutely terrifying. But from the very first consultation at Herzig Eye Institute, my fears began to ease. The entire team, from reception to the surgical staff, was incredibly compassionate, patient, and professional. They took the time to explain everything in detail, answer every question (even the repeated ones), and never once made me feel rushed or dismissed.Pre-surgery, I was guided through a very thorough and comforting process. The staff ensured I knew what to expect at every stage and helped me feel in control. They even had small techniques to help calm my nerves something I never thought possible when dealing with my eye phobia.During the procedure, I was stunned by how smooth and painless it was. The surgeon and nurses constantly communicated with me, letting me know what was happening step-by-step, which was crucial for calming my anxiety. It was over before I even had a chance to panic.Post-surgery care was just as impressive. The follow-ups were timely, attentive, and personalized. I felt like I was being treated as a human being, not just another patient on a schedule. Any small concern I had was taken seriously, and the team was always available to support my recovery.The very next day, I woke up and saw the world without glasses and it was surreal and still feels surreal. If youre someone with eye phobia whos been hesitant to explore laser eye surgery, I cannot recommend Herzig Eye Institute enough. Their level of care, precision, and empathy was truly top-notch, and they helped me face one of my biggest fears with life-changing results.