Reviews

Had smile procedure on 3/7 2024. Used to have 600 degrees on both eyes and now back to 20/15. Although I still have some Hyperopia and Dry eyes, I am satisfied with the outcome already.Had best consultation experience in herzig compared to Bochner and LasikMD. Bochner asked me to go home and waited a few days to get test result and suggestion, while LasikMD couldn't wait putting me on their surgery schedulewhich I felt they are too rush and sloppy. Herzig did much better work on that.Surgery was handled by Dr. Herzig who was very professional and nice and made me feel less stressful during the operation.

I highly recommend this clinic - not only they have the best technology and most experienced surgeons, but the staff, technicians and the entire team is awesome!

Hello,While this is a commendation for a specific employee (Sophia) of the Herzig Eye Institute in Toronto, it is also reflective of the entire culture of all the staff who work there.-I am writing to express my sincere appreciation for the exceptional customer service provided by Sophia, who I had the pleasure of speaking with yesterday. Sophias exemplary professionalism, quick thinking and dedication to ensuring customer satisfaction truly made a lasting impression on me.After encountering a less than satisfactory experience that prompted me to leave a negative review on Google, Sophias remarkable ability to handle the situation with grace and efficiency completely turned my perception around. She demonstrated unparalleled on-the-spot recovery skills, swiftly addressing the issues at hand and going above and beyond to rectify them.What truly set Sophia apart was her unwavering commitment to ensuring that I left our discussion not only satisfied but genuinely valued. She quickly transformed what was a negative encounter, into a truly delightful and memorable experience. Her professionalism, empathy, and quick problem-solving abilities are a testament to her dedication to providing great service.Thanks to Sophias efforts, my perspective immediately shifted, and I was compelled to not only retract my negative review but now, commend her outstanding service.It is clear that Sophia is an invaluable asset to the Herzig team as her dedication to excellence undoubtedly left a positive and lasting impression on me, and I am grateful for the opportunity to have experienced such remarkable service.Thank you Sophia - Herzig has a GEM in you!Sincerely,Margaret Maloney

I had a wonderful experience at Herzig Eye Institute. From the first moment I checked in to my follow-up appointments the staff treated me so well. I highly recommend them!

5 Stars