Reviews

Providing 4 stars just because my post-op hasn't been the easiest, otherwise, I am so happy I chose Herzig for my SMILE surgery!Booking/leading up to surgery: I heard back from Herzig two days after my referral was sent from my optometrist (vs other clinics got back to me 3 weeks later), had a very thorough consultation (was there for 2hrs vs., other clinics told me half an hour and then will discuss results over the phone?), I got to meet my surgeon who went over my exam results with me and answered any questions, met with a consultant on financing options, booked by surgery date with ease, and received responses to my emails within an hour.Surgery day: I felt so at ease leading up to my surgery given my thorough consultation. I showed up half an hour early and they took me in immediately. From there, more exams were done, they go over your post-op eye drop schedule - I didn't have time to sit! The only waiting time was my surgeon waiting on ME when I went to grab water ha-ha! After meeting with my surgeon again, they brought me right into the surgery room. I didn't feel anything during surgery, just slight discomfort and I appreciated being walked through every step of the way. I was brought into the exam room to look at my eyes again and then I was on my way!Post-op: After experiencing some hazy vision for days, one surgeon called me to check in (which eased my mind!), my surgeon followed up afterwards, Herzig also sent more antibiotic/steroid drops after I was running low via priority mail that arrived in a day. I am still experiencing some hazy vision / difficulties seeing up-close, but my distance vision is amazing so far! I know healing will take time!Overall, I am SO thankful for this team and all that they're doing to make sure I don't feel alone in this healing process. I feel taken care of and this just speaks volumes on how professional and caring this team is. Thank you Herzig Eye Institute - I am looking forward to my vision stabilizing and a clearer future!

I was extremely pleased with my experience at Herzig. They were very professional, well organized, and pleasant, from the front desk to Dr Baig. 5 out of 5!

Seamless, well organised, suportive.

Excellent service.

This was definitely the best medical experience I've ever had. The staff were kind, supportive, informative and highly professional. I chose blended lens, and Dr. Baig was able to correct my astigmatism to the point that I don't need glasses for anything. My vision test at one month is excellent - better that 20/20. And by getting both eyes done at once, the recovery time was cut in half. I'm now confident on stairs and curbs - I can trust my new eyes!Well worth the investment and never needing to buy or wear multifocal glasses again.