Reviews

I am very pleased with the professional, caring and after-surgery follow up. There was plenty of pre-operation info so that I am aware of everything step and made me feel extremely comfortable!

I had laser eye surgery (SMILE) done in Toronto, Ontario in January 2023 and after a move to Ottawa, continued my care at the Ottawa office.MY EXPERIENCE AT HERZIG EYE INSTITUTEFrom the moment I inquired about the procedure to the very last follow up, I have had nothing but a fantastic patient experience with all of the staff, including front desk staff, patient services representative, Dr. Herzig (who completed my procedure in Toronto) and Dr. Nour in Ottawa (who I saw for followup appointments and check-ins). Before the procedure, Dr. Herzig took the time to speak to me on the phone to go through my list of questions (I had many) as well as in-person right before the surgery. Dr. Nour was wonderful in taking the time to explain what different options to respond to some challenges post-op, provided some great recommendations and answered all of my questions thoughtfully. I never felt rushed or unheard, and it was very easy to speak with him.The supportive team in both Ottawa and Toronto were wonderful throughout.MY EXPERIENCE WITH LASER EYE SURGERYI struggled with dry eyes for just over a year following the surgery. This required using eyedrops every day, multiple times a day as well as an evening salve in my eyes during this time.One issue that I did not come across much information about is the potential for other changes in your vision after the procedure. Following the surgery, I struggled and continue to struggle with farsightedness I cannot read text on my phone when it is close to me, labels, etc clearly as my vision is blurry. I had no issues before the surgery. It has improved over time but it still present.Ultimately, everyone is different and will have different experiences; where some have absolutely no side effects and others may deal with lifelong issues after the surgery. If you are aware of the potential outcomes and still feel laser eye surgery would improve your quality of life, I would recommend it. I would still go through the procedure as it has eradicated my near-sightedness, which was a challenge for me.A big thanks to Team Herzig!

Excellent care ,Smooth efficient operation. Responsive to questions

I had cataract operation in August 2023 and have nothing but good to say about the experience. From the first visit when everything was explained to me to the surgery it all went like clock work. The staff has been attentive and friendly and the surgeon Dr. Milad Modabber experienced and excellent.

Thank you Herzig Eye Institute for precision cataracts surgery and the care you gave to me. My choice was the right one with Herzig Eye Institute. What is your choice?