Im very squirm-ish when the topic of eyes are mentioned - Im scared to put in eyes drops myself, so you can imagine how much stress and anxiety I was experiencing prior to the operation.Everyone at Herzig was kind, professional, and informative as to how the SMILE procedure was going to play out, that helped ease me a lot. Even during the surgery when they were putting eye drops into my eyes, I started feeling nervous again. I asked if they have a blanket and expected that theyd just hand it to me. Everyone stopped everything they were doing and an assistant literally unwrapped the blanket for me and tucked me in. That one simple gesture, although small, was the definitive point that made me realize I was in good hands. The operation went smoothly, no wasted time because I moved or looked away. Thats how calm they made me feel.If you are having any doubts about SMILE at Herzig - dont! I now have 20/15 vision in both eyes. Id recommend Herzig to anyone in a heartbeat.